Returns & Exchanges
At RAD, we want you to love your fit, but if something isn't right, you can return or exchange any unworn item with tags within 30 days of delivery. Our streamlined process ensures your wardrobe stays fresh without the stress of complicated logistics.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely at our warehouse.
Drop Off
Affix the label to your package and drop it off at any authorized shipping carrier location within 7 days of generating your label.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing